3 Tips From Premier Community Paramedicine Programs

3 NEW stories from community paramedicine programs we feel are doing it right + 2 bites on the capabilities of mobile integrated healthcare

April 02, 2025

Welcome to the twelfth week of MIH Success Stories. We hope you enjoyed last week’s freebee trivia; it was a one-time ordeal.

This week, we’re sharing stories from 3 top of their field community paramedicine with new initiatives you can implement in your program. Plus, a couple of bonus bites that examine the field on a macro level.

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Let’s dive in:

Content Overview:

  1. Trivia

  2. EOCPP Deliver Meals and Support to Seniors

  3. The Weekly Bonus Bites

  4. New York-Presbyterian and Weill Cornell Medicine Community Tele-Paramedicine

  5. Sault Ste. Marie’s Mobile Clinic Van

  6. So What?

Total: 11 minutes

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Tip #1

Rob Woollard and Matthew Montgomery of Eastern Ontario Community Paramedic Program (EOCPP) provide meals and services to seniors in Picton. They aim to keep seniors out of the hospital and help them live comfortably at home.

Woollard emphasizes the importance of educating the community on accessing paramedic services. Montgomery, a Loyalist College Paramedic student, aspires to make a difference in the community.

The Prince Edward County Community Care for Seniors Association offers various services to support seniors, including Meals on Wheels and transportation to medical appointments.

The agency is funded by various sources and relies on donations and volunteers. Contact Community Care for more information on their services.

Bonus Bites

Despite the siloed nature of Mobile Medicine, there are opportunities for collaboration and information sharing across different sectors within the industry.

ESO's latest enhancements to their Electronic Health Record platform provide EMS agencies with powerful tools, including auto-generated narratives and improved connectivity between EMS, dispatch, and patient health records.

Join the Community

Julota's MIH-CP software empowers community paramedics to deliver smarter, more connected care by simplifying fragmented data and streamlining processes. With real-time patient insights, automated reporting, customizable workflows, secure HIPAA and CFR-42-compliant collaboration, and actionable analytics, Julota enables impactful care and improved outcomes. Designed to bridge healthcare and social determinants of health, it helps your program stay ahead of change.

Tip #2

New York-Presbyterian and Weill Cornell Medicine's Community Tele-Paramedicine (CTP) program combines home visits by community paramedics with telehealth encounters by emergency medicine physicians, reducing hospital readmission rates.

The program, developed in 2018, targets patients with advanced heart failure and chronic conditions, providing in-person care and virtual visits. Patients enrolled in the program had significantly lower 30-day readmission rates compared to control patients.

The CTP model not only improves patient care but also enhances access to quality healthcare in underserved communities, addressing social determinants of health.

The program's success highlights the importance of combining technology with personalized care to improve patient outcomes.

Tip #3

The Community Paramedicine program in Sault Ste. Marie is expanding its services by adding a van to its fleet. This van will allow for easier setup of non-emergency clinics and home monitoring services, as well as the introduction of street outreach services.

Paramedic chief Katie Kirkham highlighted the need for more efficient equipment transport and the potential to address community pressures and opportunities for street outreach. The cost of the van, just under $120,000, will be covered within the current budget.

The board approved the purchase, emphasizing the importance of strengthening paramedicine services to address aging population, mental health challenges, and limited access to primary care. Additional funding from the province will be needed for the street outreach component.

So What?

EOCPP Deliver Meals and Support to Seniors:

  • Paramedics can do more than respond to emergencies—they can play a proactive role in community health.

  • By delivering food and information, they're helping to reduce isolation, support nutrition, and provide essential health education to vulnerable seniors.

  • This is especially useful in rural areas

Weill Cornell Medicine & New York-Presbyterian:

  • This program bridges a critical healthcare gap for patients with heart failure who may not have easy access to specialists.

  • By combining telehealth with community paramedics, it delivers timely, personalized care that can reduce hospital readmissions and improve outcomes.

District of Sault Ste. Marie Social Services:

  • The addition of a mobile clinic van expands access to healthcare for people who may struggle to get to a doctor—particularly in remote or underserved areas.

  • It's a step toward more flexible, patient-centered healthcare delivery that meets people where they are.