Flashback: 3 MIH-CP Success Stories Worth Revisiting

Every Strong Program Started Small—What Set Them Apart Was Flexibility, Data, and a Willingness to Adapt

June 25, 2025

Hi there,

Top MIH-CP programs didn’t begin with perfect conditions. They started small, responded to real needs, and adapted as they grew. What set them apart was flexibility; using data, partnerships, and feedback to evolve their models.

You don’t need to start big. You just need a way to track what works, stay responsive to your community, and be willing to adjust. Every strong program was once just an idea backed by a committed team.

Content Overview:

  1. Trivia

  2. Tulsa’s ART‑1 Mental Health Response Vehicle Marks One Year

  3. “I Wish I Could Snap My Fingers and Resolve…” — Renfrew County Mental-Health Services Facing Challenges

  4. 2022 Study: Embedding Nurses and Social Workers as First Responders Yields Better Outcomes

    Total: 2 minutes

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Tulsa Fire’s Alternate Response Team‑1 (ART‑1) celebrated its first anniversary after handling nearly 100 nonviolent mental-health crisis calls over the past year. The team, comprising a crisis-trained fire-paramedic and a mental-health clinician, responds like a traditional 9‑1‑1 unit but provides evaluations, social assessments, and ensured follow-up connection to care . ART‑1 has helped "hundreds of people," freeing up pol

ice, firefighters, and EMS to focus on other emergencies. City officials are exploring expansion to increase the vehicle’s reach across more of Tulsa ..

Julota's MIH-CP software empowers community paramedics to deliver smarter, more connected care by simplifying fragmented data and streamlining processes. With real-time patient insights, automated reporting, customizable workflows, secure HIPAA and CFR-42-compliant collaboration, and actionable analytics, Julota enables impactful care and improved outcomes. Designed to bridge healthcare and social determinants of health, it helps your program stay ahead of change.

New Team

Renfrew County is experiencing mounting stresses in its mental-health system, with residents expressing that solutions feel perpetually “just out of reach”. While some publicly accessible services exist like community-based counselling, peer support, crisis intervention, and court diversion—the region remains underserviced relative to demand . Barriers include limited provider availability, geographic isolation of rural communities, and escalating cases of anxiety, addiction, and self-harm. Health-unit and local organizations are stepping up but acknowledge that much more coordinated funding and capacity-building is needed .

Innovation

A Health Affairs study examined a Washington state initiative that dispatches nurses and social workers—rather than traditional emergency personnel—to address underlying health and social issues for frequent 911 callers. The program, which embedded these clinicians into first-responder roles, notably reduced unnecessary ambulance and ER use by treating root causes more effectively . By tapping into existing EMS infrastructure and providing community-based follow-up, the model showed promise for lowering costs and improving patient-centered outcomes . The authors suggest scaling this approach across more regions to better serve medically and socially vulnerable populations.

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