What's New In MIH-CP: From Crisis Calls to Community Care

From Oklahoma to Washington, see how MIH-CP programs are bridging service gaps, easing 911 strain, and bringing care directly to those who need it most.

May 21, 2025

We keep on rolling towards another journey into the world of mobile integrated healthcare and community paramedicine.

Let’s waste no time and dive in: 🚐❤️

Content Overview:

  1. Trivia

  2. OKC Has Bigger News Than the NBA Finals 🏀 

  3. The Weekly Bonus Bite

  4. Lee County Expands Community Paramedicine Program

  5. South King CARES Unit Builds Bridges, Not Just Responses

    Total: 2 minutes

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New Program

Oklahoma City has launched a Mobile Integrated Healthcare (MIH) team aimed at improving crisis response for mental health-related 911 calls. The program pairs paramedics with mental health professionals to provide care in the home, diverting patients from emergency rooms and jail. Officials say the effort is already showing promise by reducing strain on police and offering more compassionate support to residents in crisis. The team can also connect individuals to ongoing care, helping bridge long-standing service gaps.

Bonus Bite

Minnesota's ambulance services, particularly in rural areas, are experiencing financial strain due to outdated funding models and low Medicaid reimbursement rates. Advocates are urging state lawmakers to increase funding and support workforce development to ensure the sustainability of these essential services.

Julota's MIH-CP software empowers community paramedics to deliver smarter, more connected care by simplifying fragmented data and streamlining processes. With real-time patient insights, automated reporting, customizable workflows, secure HIPAA and CFR-42-compliant collaboration, and actionable analytics, Julota enables impactful care and improved outcomes. Designed to bridge healthcare and social determinants of health, it helps your program stay ahead of change.

Expansion

Lee County, Florida, is set to enhance its Community Paramedicine Program following approval from county commissioners. The expansion will allow paramedics to provide in-home care for patients with chronic conditions, aiming to reduce hospital readmissions and improve patient outcomes. This initiative reflects a growing trend toward proactive, community-based healthcare solutions.

Connection

South King Fire & Rescue in Washington operates the CARES (Community Assistance, Referrals, and Education Services) unit, a team focused on helping vulnerable individuals beyond traditional 911 responses. Instead of transporting every caller to the ER, the team evaluates needs on scene and connects people with behavioral health services, housing assistance, or medical follow-ups. This proactive, relational approach not only reduces repeat calls but also fosters trust within the community. It’s a model other departments are beginning to watch closely.

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