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Trivia
Lancaster's Only Mobile Hygiene and Medical Clinic for the Homeless Faces Imminent Closure
OKC's Mental Health 911 Diversion Program Marks First Year With Thousands of Calls Answered and Police Burden Reduced
Rockford’s Mobile Integrated Healthcare Program
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Results
Oklahoma City launched its Mobile Integrated Healthcare (MIH) program one year ago to divert mental health and substance use 911 calls away from police and toward trained behavioral health professionals, born out of 39 police reform recommendations following the 2020 George Floyd protests.
The program is made up of four teams handling everything from 911 call triage and crisis response to overdose support and non-emergency community advocacy, and is overseen by the city's fire department.
In its first year, MIH responded to more than 5,000 mental health-related calls; police mental health calls dropped from 9,634 in 2024 to 6,905 in 2025, and the average time officers spent on those calls fell by three minutes.
The team includes paramedics, behavioral health navigators, and peer recovery support specialists — several of whom have personal histories with substance use — who provide follow-up care and help connect people to resources like SoonerCare, Oklahoma's Medicaid program.
The program has strong support from police, city council, and community partners, but team members say increased funding and greater public awareness are still needed to reach its full potential.
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Hygiene Clinic
Refresh Lancaster, Lancaster County's only mobile hygiene and medical clinic, must raise $100,000 by June 30 or it will shut down.
The program is part of Lancaster EMS's Community Paramedicine Program and has been running since 2021, but lost funding from the Lancaster County Homelessness Coalition and federal Medicaid programs.
The clinic serves approximately 40 people per month in winter and 90 per month in summer, having helped 900 individuals last year.
Services are entirely free and include showers, clean clothes, wound care, glucose checks, blood draws, and help scheduling appointments with primary care doctors.
If the $100,000 fundraising goal is met, it would keep the program running only through December; donations can be made at.
New Program
