Top New MIH-CP Endeavors as We Leave April 2025

Waterville Fire Department, Surprise Fire Department, and more! Discover New Programs and Their Innovations For Reducing Burden on The Patient

April 30, 2025

Welcome to Week 16 of MIH Success Stories!
Thanks for rolling with us on another journey into the world of Mobile Integrated Healthcare and community paramedicine.

Speaking of rolling we have a lot of news on mobile health clinics on wheels as well as some new programs in the space.

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Let’s dive in: 🚐❤️

Content Overview:

  1. Trivia

  2. Waterville Fire Department’s Ambulance Expansion

  3. Bonus Bite

  4. Community Paramedicine Returns in Surprise Fire Department

  5. West Virginia Expands its Mobile Health Clinic

    Total: 2 minutes

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Diversification

With the upcoming closure of Northern Light Inland Hospital in Waterville, emergency services are bracing for impact. Fire Chief Jason Frost and Deputy EMS Chief Everett Flannery are urgently requesting over $860,000 to fund eight new EMS positions—staff that would power a third ambulance unit. Currently, the city only operates two ambulances, responding to roughly 4,500 calls a year.

The closure is expected to push transports further out to Augusta or Skowhegan, increasing response times and system strain. Officials are making the case that without these additional hires, the current system may buckle under pressure. Their ask isn’t just about staffing—it’s about protecting timely care.

Bonus Bite

A new mobile clinic in Malaysia is hitting the road to serve up to 9,000 people in rural and Indigenous communities with limited healthcare access. Services will include outpatient care, health education, and minor procedures.

Julota's MIH-CP software empowers community paramedics to deliver smarter, more connected care by simplifying fragmented data and streamlining processes. With real-time patient insights, automated reporting, customizable workflows, secure HIPAA and CFR-42-compliant collaboration, and actionable analytics, Julota enables impactful care and improved outcomes. Designed to bridge healthcare and social determinants of health, it helps your program stay ahead of change.

New Program

Surprise, Arizona is bringing back its Community Paramedicine Program thanks to new funding support. The Surprise Fire-Medical Department, in partnership with Banner Health, is relaunching this initiative to provide non-emergency in-home care and connect residents to vital social and medical services.

These paramedics act as a safety net, helping patients manage chronic conditions, access resources, and avoid unnecessary 911 calls or ER visits. The city’s focus is on prevention, education, and closing the gaps in traditional care. With this relaunch, Surprise is once again proving that community-focused healthcare doesn’t always begin in a hospital—it begins at home. The department plans to monitor outcomes closely as the program scales up.

Home Care

West Virginia Health Right is expanding its impact across the state with the addition of a new mobile unit launching in July 2025. This unit will deliver vital services such as dental care, general medical checkups, and chronic disease screenings to underserved populations in both urban and rural areas. A highlight of the expansion includes the "Food as Medicine" initiative, offering healthy meals and nutritional counseling as part of the mobile care experience.

The goal is to reduce barriers by bringing care directly to where it’s needed most—especially in communities facing transportation or access challenges. The initiative builds on Health Right’s commitment to holistic, community-driven healthcare. With strong funding support behind it, this rollout promises to meet people where they are—both physically and in terms of need.

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